Refund policy

RETURN AND REFUND POLICY

Most products sold by The TAMB Effect™ are created especially for you when your order is placed. Because these items are made to order, we do not accept returns or exchanges for ordering the wrong size or color, selecting the wrong product, changing your mind, or buyer’s remorse. Please review all product details and sizing information carefully before purchasing.

DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving it. Include your order number, a description of the issue, and clear photographs showing the product and the problem.

Once the issue has been reviewed and approved, we will provide a replacement or refund, as appropriate. You do not need to return the item unless we specifically instruct you to do so.

LOST PACKAGES

If your package has not arrived, please contact us within 30 days of the estimated delivery date so we can investigate the shipment.

ORDER CHANGES AND CANCELLATIONS

Orders enter production shortly after they are submitted. If you need to request a change or cancellation, contact us immediately. We cannot guarantee that an order can be changed or canceled after production has begun.

RETURN SHIPPING

Please do not mail any product to The TAMB Effect™ or to the manufacturer without receiving instructions from us first. Unauthorized returns may not be accepted or refunded.

APPROVED REFUNDS

Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or credit-card provider to post the refund.

QUESTIONS

For assistance with an order, please use the Contact page on our website and include your order number.